Refund policy

After-Sales Service

We provide after-sales support to help you with setup, usage, and troubleshooting when needed.

Returns & Refunds

Please note: We do not offer returns for “no reason” (no-questions-asked returns).
Returns (if applicable) are subject to product condition and our after-sales evaluation.

If you received an incorrect or damaged item, please contact us as soon as possible with:

• Order number
• Photos/videos of the issue
• Product details

We will work with you to find a solution.

Need Help?

If you have questions about shipping time, custom lead times, or return eligibility, contact us before placing your order.