Shipping Policy
We ship in a timely and reliable way to keep your project on track.
- In-stock items & accessories: shipped within 7 days
- Custom orders: estimated shipping time is 35–45 days
- Order quantity discounts: For larger orders, pricing is negotiable. Please contact us to discuss bulk requirements.
After-Sales Service
We provide after-sales support to help you with setup, usage, and troubleshooting when needed.
Returns & Refunds
Please note: We do not offer returns for “no reason” (no-questions-asked returns).
Returns (if applicable) are subject to product condition and our after-sales evaluation.
If you received an incorrect or damaged item, please contact us as soon as possible with:
- Order number
- Photos/videos of the issue
- Product details
We will work with you to find a solution.
Need Help?
If you have questions about shipping time, custom lead times, or return eligibility, contact us before placing your order.
